Retail hero (mobile)

AI agents that know your catalog, your promotions, and your loyalty program. They answer on every channel, fix the loyalty hiccups at the till, and keep shoppers coming back. Across the app, the messenger, and the store, the answer is the same.

Turn every question into a sale

Works with your stack

  • Gmail logo
  • Slack logo
  • Calendly logo
  • Shopify logo
  • Gmail logo
  • Slack logo
  • Calendly logo
  • Shopify logo

Shoppers keep asking after closing time

Your agents run the whole shopper journey

One shared memory. Five moments. Every handoff carries the full context, from the app to the till.

    • Store Concierge

    Meets the shopper on the channel they opened, in their language. Understands the question and routes it to the right specialist with the full thread attached.

    • Loyalty Assistant
    • Promotions Explainer
    • Price Explainer
    • Complaint Concierge
    • Store Ops Copilot

Built for every business function

One shared memory, every corner of your business. Finance sees what Sales promised. Support sees what shipped. Your agents work as one team.

  • Sales function

    Sales

    Front office

    Answer every inquiry in seconds, qualify by budget and intent, and hand your team the buyers who are ready to talk.

    For example: a midnight lead is qualified and booked before your team logs in, and the quiet ones get re-engaged until they reply

  • Marketing function

    Marketing

    Front office

    Capture every campaign lead with its source attached, watch competitor pricing, and send your team the weekly market digest.

    For example: an ad click at 2am becomes a captured lead tagged to its campaign, and a competitor price drop is on your desk by morning

  • Customer support function

    Customer Support

    Front office

    Take the story once, answer on every channel, resolve the routine, and route the sensitive to a person with full context.

    For example: a complaint that starts on Instagram and moves to the phone keeps one case number and one memory the whole way

  • Finance function

    Finance

    Back office

    Run installment math, send payment reminders, process invoices, and keep the money moving on its own.

    For example: a payment falls due, the reminder goes out on the right channel, and the receipt lands back in your system on its own

  • Human resources function

    Human Resources

    Back office

    Answer employee questions, guide new hires through onboarding, and carry verified policy answers from day one.

    For example: a new hire asks about the leave policy at 21:00 and gets the same verified answer your best HR lead would give

  • Operations function

    Operations

    Back office

    Give every order a live status, answer SOP questions in chat, and log the checks that keep the floor running clean.

    For example: a manager checks a procedure mid-shift and logs the compliance check in the same chat, done the moment it happens

Retail spotlight portrait
Retail spotlight portrait (mobile)
  • Live in days, priced for a growing chain

    Paste your site, connect your loyalty and promo data, and the agents learn your catalog and your rules. You go live in days, at a price that fits a chain that is still growing.

  • One answer on every channel

    The app, the messenger, and the store share one memory, so the shopper hears the same true answer wherever they ask, and says it once.

  • Legally sound on price and promotions

    When the shelf and the receipt disagree, the agent gives the correct first answer, honors it within policy, and opens a case, so a pricing slip stays small.

  • It acts when it is sure, and asks you when it is not

    The agent resolves the loyalty fix or the promo answer it knows, and hands you the sensitive cases with store number, receipt, and full context ready.

Future showcase

Behind every AI agent, workflow, and customer experience is a connected ecosystem built to help your business scale.

  • Product carousel, inline (mobile)

    Product cards, filters, and selection right in the conversation.

    Product carousel, inline

  • Cart recovery and order tracking (mobile)

    Returns to the cart and shows the order status.

    Cart recovery & order tracking

Results

24/7

Coverage, up from 9:00 to 21:00 human hours

50 to 60%

Of questions resolved in the first month

"The points now get fixed before the shopper leaves the store, and the angry reviews turned into cases we actually close."
Retail testimonial portraitLoyalty Leadmulti-store grocery chain

at the till

Loyalty failures resolved while the shopper is still there

daily

Competitor price moves flagged for the store

Everything pre-built for retail

Ready agents, templates, and integrations for the vertical.

  • Store Concierge agent

    Store Concierge

    Greets shoppers across the app, messenger, and website, understands the question, and routes it to the right specialist with the full thread attached.

  • Loyalty Assistant agent

    Loyalty Assistant

    Explains points and card tiers, checks balance and history, files a missing-points case from a receipt photo and resolves it within policy, and warns before the 180-day expiry.

  • Promotions and Price Explainer agent

    Promotions and Price Explainer

    Answers what is on promotion in a shopper's store, explains promo conditions, and gives the legally correct first answer when shelf and receipt prices disagree, opening a case to the store.

  • Complaint Concierge agent

    Complaint Concierge

    Takes the story once on any channel, structures it with store number, time, and receipt, classifies severity, and issues a case number with live status updates.

  • Store Ops Copilot agent

    Store Ops Copilot

    Answers SOP questions for managers and cashiers, logs HACCP by chat, and captures end-of-day markdown and waste.

See it in action

See how Spaceplace works on your object.